Sprinklr Off-Campus drive 2021 hiring for Product Analyst

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Sprinklr is hiring for the position of Product Analyst. For insights and updates related to off-campus drives and internship drives be active on our website.

As the world moves even more online due to the coronavirus pandemic, customers are connected and empowered like never before. Customers want an immediate, personalized and consistent experience, no matter which channel they choose to engage with a brand. Sprinklr helps brands meet the demands of today’s customers by providing them with the insights they need to make every interaction matter. Sprinklr is a Customer Experience Management (CXM) platform for modern enterprises with 2000+ employees helping the world’s most valuable enterprises make their customers happier.

Work LocationGurgaon, India
ProfileProduct Analyst

What would be your responsibilities? 

  • Configure the Sprinklr product for various brands and industries following high standards of delivery and quality 
  • Constant learning and collaborating with the team to develop best practices on product configuration 
  • Work as a team to understand product adoption by various brands and establish standard practices to improve adoption 
  • Use product usage data to understand customer pain points and recommend possible solutions to the product team 
  • Work closely with the Product Management team to improve product adoption 

What are the must – have skills?

  • Graduates from IIT’s (Non-CS Branches) 
  • 0‐2 years of experience in ​related field
  • Ability to work in a highly challenging start up environment by maintaining high standards of accuracy in terms of quality & quantity 
  • Strong ownership and accountability 
  • Excellent communication and presentation skills with high fluency in English 
  • Good Time management skills 
  • Strong ownership and accountability 
  • Ability to analyse data quickly to reach relevant insights 
  • Be a lifelong learner, eager to contribute to a collegial group and enhance the knowledge of those around you 
  • Understand client needs and map them to concrete solutions 

What are the good – to – have skills? 

  • Adequate awareness/knowledge of MS Excel and similar tools 
  • Proven work experience in the related field would be an added advantage 

What are your career growth prospects? 

  • Any self-motivated, skilled professional can scale up the ladder in 2-3 years by showcasing his skills and value towards the organization in a consistent manner, thereby also depending upon the requirement for the specific position

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